quote:

Dear Social Strata customer, As part of our preparation for our upcoming data
center migration, we are reviewing your DNS record(s) for your service with us.
Your current DNS configuration is not optimized to ensure the minimum amount
of downtime for your site during the migration process. You are currently
managing your own DNS and are using an A record to point to an IP address
at our current data center. That A record will no longer be valid once the data
center migration takes place later this month. In order to ensure a minimal amount
of downtime during the migration, we have one suggestion that would help improve
the process and minimize downtime for you and your users. We could set up your
site to use www.(your domain).com (a sub-domain) instead of the naked domain.
Then, you could point that domain (since it is a sub-domain) at a CNAME to our
server. This would ensure that your site would be manageable (effectively) by us
during the migration. To facilitate the process of properly configuring your DNS,
we'd request that you open a support ticket at http://help.socialstrata.com so
that we can walk you through the specifics of the process. We would also be happy
to answer any questions that you might have about the migration.
Warning: If you do not take action, your site will experience extended downtime
during and following the migration process. We highly recommend that you open
a support ticket as soon as possible to get the process moving.
Thank you! The Operations Team at Social Strata

quote:

Obviously, it is not as seemless as they made it out to be. Until they finish on their end I'm stuck with what we have.

quote:

Hi Bill,



First off, please don't apologize! We are here to help you



We are investigating some mail sending issues from the server that you are on. These issues are resulting in long delays for some email being delivered. We'll continue to investigate and try to correct the issue.



There's no need to change your DNS.



We haven't pushed back any planned updates. We've been planning all along to restore the old IP addresses tomorrow. That is still the plan



Thanks for your patience as we finalize the migration process!

quote:

Should be good now... let me know if you find any issues